Refund policy

Refund Policy

Except where required by applicable law, all sales are final. We do not accept returns or exchanges. 

Please review all product information, condition descriptions, photographs where applicable, quantities and shipping information carefully before completing your purchase.

Order Issues

If you believe you received an incorrect item or that an item materially differs from what was ordered, please contact us at contact@cedarcards.ca as soon as reasonably possible after receiving your order. We may request photographs or other information necessary to investigate the issue.

Issues relating to loss, damage, delay or misdelivery while an order is in the possession of a shipping carrier are handled in accordance with our Shipping Policy.

Statutory Rights

Nothing in this Refund Policy is intended to exclude, restrict or waive any rights or remedies that cannot lawfully be excluded, restricted or waived under applicable consumer protection law.